This privacy policy explains how we use any personal information we collect about you when you use this website.
Spellcrow Ltd (trading as Spellcrow) is committed to the protection of the privacy of its Website visitors. On the Site, we collect personal data in order to respond to your questions, when you purchase a product or simply to make contact with us. Personal data may include details such as your name, postal and email address, country of residence, telephone number, date of birth, best time to contact you, and any other information you wish to supply.
Unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process and fulfil your requests. In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information such as your Internet protocol address, your computer’s operating system, your browser type, traffic patterns and the address of any referring Websites.
Note: children under 18 should only provide personal data to the Site with permission of a Parent or Guardian.
What information do we collect about you?
We collect information about you when you register with us or place an order for products. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. We do not store credit card details.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
Marketing
We may also occasionally email you promotional information concerning Spellcrow products and services along with those of affiliated sponsors and companies. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here to unsubscribe from our newsletter.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email spellcrow@umbraturris.com or write to us at the address in the Contact section. We may make a small charge for this service if there is a significant amount of work involved in fulfilling the request, otherwise it will be free of charge. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 27th December 2024.
How to contact us
Please contact us via email (spellcrow@umbraturris.com) if you have any questions about our privacy policy or information we hold about you.
Your information
Spellcrow Ltd. (trading as Spellcrow) collects personal information when you register with us or place an order for products or services. We will use this information to provide the services requested, maintain order records and, if you agree, to send you marketing information (this will primarily be in the form of a regular newsletter, hosted by MailerLite). Spellcrow Ltd. will not share your information for marketing purposes with companies outside the Spellcrow Ltd. For more information explaining how we use your information please see our privacy policy.
Cookies are small files which are stored in your web browser and are widely used in order to make websites work efficiently. This site uses cookies. Some of the cookies we use are essential for parts of this website function correctly – for example keeping track of items that you add to your shopping basket or remembering when you’ve logged into our customer area. Other cookies are less essential functionally but may be used to personalise your experience or track your journey through our site so that we can analyse the success of promotions. Other cookies may be from third parties such as social networking sites or affiliates.
Website operators (like us) are already required to give users information about the cookies they use and why they use them. Now – by European law – they also have to have your consent to store them in your browser and allow you to adjust your cookie settings at any time.
Important to note – if you decide not to have certain cookies stored in your browser you’ll lose the functionality that they allow, so please read the description of the cookie or set of cookies carefully.
